Privacy Policy for ZyraCreations Ltd

This Privacy Policy explains how ZyraCreations Ltd handles information in connection with its website, educational mobile games, and family-friendly apps, including current and future releases such as English alphabet games, Arabic alphabet games, dot-to-dot experiences, and related children’s learning products.

Who this policy applies to

This policy applies to visitors to the ZyraCreations Ltd website and to users of mobile apps published by ZyraCreations Ltd. That includes current projects and future releases under the studio brand, such as alphabet learning apps, Arabic learning apps, dot-to-dot games, and similar educational or creative mobile products.

Information that may be collected

Depending on the specific website feature or app feature in use, ZyraCreations Ltd may collect or process limited categories of information needed to operate, maintain, support, and improve its apps or services.

• Basic technical data such as app version, operating system version, device type, language settings, and crash or diagnostics information where needed to improve app stability.
• Support information voluntarily provided by a user, such as a name, email address, or message content when contacting the studio.
• App settings, local progress, or preferences where a game stores progress or remembers simple choices.
• Limited analytics or performance information if a particular app uses tools to understand app quality, crashes, or feature reliability.

How information may be used

• To provide, operate, maintain, and improve the website and mobile apps.
• To fix bugs, review crashes, and improve app performance and quality.
• To respond to questions, support requests, or feedback sent to the studio.
• To protect the security and integrity of apps or services.
• To meet legal, regulatory, or platform requirements where relevant.

Children and family-friendly apps

Some ZyraCreations Ltd apps are intended for children or families, including educational mobile games and early learning experiences. The studio aims to keep these app experiences simple, appropriate, and supportive of younger users.

Where an app is directed to children or families, the intention is to avoid unnecessary collection of personal information and to design the app in a way that supports a safer and more suitable experience for younger audiences.

Current and future app releases covered

This policy is intended to cover current and planned apps under the ZyraCreations Ltd brand, including but not limited to the English Alphabet Game, Arabic Alphabet Game, and Dot-to-Dot Game, along with future educational, phonics, matching, tracing, puzzle, and family-friendly mobile experiences that may be released later.

Third-party services and SDKs

Some apps may use third-party services for functions such as app hosting, crash reporting, analytics, or platform support. If a specific app uses such services, the app listing and related disclosures should be updated to reflect those services appropriately.

Advertising and purchases

If a ZyraCreations Ltd app includes advertising, in-app purchases, or other monetisation features in the future, this policy may be updated to describe those practices more specifically.

Data sharing

Personal information is not sold. Information may be shared only with service providers or technical partners where needed to support app operation, diagnostics, analytics, hosting, customer support, legal compliance, or platform requirements.

Data retention

Information is retained only for as long as reasonably necessary for the purposes described in this policy, including providing the app or service, responding to support issues, maintaining security, meeting legal obligations, or fulfilling platform requirements.

Security

Reasonable technical and organisational measures are intended to be used to help protect information against unauthorised access, loss, misuse, or disclosure. No online service can guarantee absolute security, but appropriate safeguards should be used where data is processed.

Changes to this policy

This Privacy Policy may be updated from time to time to reflect new releases, app features, legal obligations, platform policy updates, or changes to data practices. Updated versions should be published on this page with a revised effective date.